HOW DO I TRECAK MY ORDER?

We strive to process and ship orders promptly within 24-48 hours of placement. Once your order has been dispatched, you will receive an email notification containing tracking information. Upon receiving the dispatch email, you will find detailed tracking information to monitor the progress of your order. Simply use the provided tracking details to track your package through our delivery partner's website.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Once your order has been processed, shipping typically takes 3-16 business days, depending on your location. We deliver through Canada Post for fast, seamless service with full tracking included.

WHAT IS YOUR RETURN POLICY?

At Maison fafa, we have a 60-DAY return promise. If your purchase is unworn and returned in its original condition within 60 days, we will gladly process a full refund. No hassle. No fine print. Just a commitment to the service and quality you deserve

CAN I CANCEL MY ORDER?

We understand that circumstances may change, but our commitment to quick processing means we're already working diligently to prepare your order for shipment as soon as it's received. Therefore, we kindly ask our customers to double-check their orders before finalizing payment.

If you have any questions or concerns regarding your order, please don't hesitate to contact our support team. We're here to assist you in any way we can within the constraints of our rapid processing system.

If the item(s) are not to your liking you can always return them within 60 days